White Lamb Productions (SMC PVT LTD)
Last Updated: 29 November 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following information:
- Name, email, phone number
- Payment details (processed securely via third-party payment providers)
- Project files (videos, images, audio)
- Communication history (emails, WhatsApp, messages)
- Website usage data (through analytics tools)
2. How We Use Your Information
We use your information to:
- Deliver video editing and production services
- Communicate project updates
- Improve our services and customer experience
- Process payments and invoices
- Maintain internal records
3. File & Data Security
- All client files are stored securely.
- Files are deleted after 90 days unless a long-term storage plan is agreed.
- We do not sell or share your data with third parties.
4. Third-Party Services
We may use:
- Payment processors (e.g., Payoneer, Wise, Crypto gateways)
- Cloud storage services
- Analytics tools
Each third-party has its own privacy policies.
5. Your Rights
You may:
- Request a copy of your data
- Request deletion of your data
- Request correction of incorrect information
6. Cookies
Our website may use cookies to improve user experience and analyze site traffic.